Terms and Conditions

This portal is Designed, Developed and Maintained by National Informatics Centre, Department of Information Technology, Ministry of Communications and Information Technology, Government of India.

Though all efforts have been made to ensure the accuracy and currency of the content on this website, the same should not be construed as a statement of law or used for any legal purposes. In case of any ambiguity or doubts, users are advised to verify/check with the Department(s) and/or other source(s), and to obtain appropriate professional advice.

Under no circumstances will this Department be liable for any expense, loss or damage including, without limitation, indirect or consequential loss or damage, or any expense, loss or damage whatsoever arising from use, or loss of use, of data, arising out of or in connection with the use of this website. These terms and conditions shall be governed by and construed in accordance with the Indian Laws. Any dispute arising under these terms and conditions shall be subject to the jurisdiction of the courts of India.

Links to other websites that have been included on this Portal are provided for public convenience only. National Informatics Centre is not responsible for the contents or reliability of linked websites and does not necessarily endorse the view expressed within them. We cannot guarantee the availability of such linked pages at all times.

Copyright Policy

Contents of this portal may not be reproduced partially or fully, without due permission from National Informatics Centre. If referred to as a part of another website, the source must be appropriately acknowledged. The contents of this website cannot be used in any misleading or objectionable context.

Privacy Policy

If the ‘Jeevan Pramaan Portal’ requests you to provide personal information, you will be informed for the particular purposes for which the information is gathered and adequate security measures will be taken to protect your personal information.

Any information provided to this Portal will be protected from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

The portal gathers certain information about the user, such as Internet Protocol (IP) addresses, domain name, browser type, operating system, the date and time of the visit. We make no attempt to link these addresses with the identity of individuals visiting our site unless an attempt to damage the site has been detected.

Linking Policy

We do not object to you linking directly to the information that is hosted on our site and no prior permission is required for the same. However, we would like you to inform us about any links provided to our site so that you can be informed of any changes or updations therein. Also, we do not permit our pages to be loaded into frames on your site. Our website's pages must load into a newly opened browser window of the user.

This policy governs your use of the software application JeevanPramaan for mobile devices developed by National Informatics Centre, Ministry of Electronics and Information Technology, Government of India. The application generates a digital life certificate using aadhaar biometric authentication.

User Provided Information:

The user is required to provide name, email address, mobile number, Aadhaar number, ppo details etc. As part of the Aadhaar biometric authentication, eKYC details of the pensioner are collected and associated with the Digital Life Certificate of pensioner.

Automatically Collected Information:

In addition, the Application may collect certain information automatically, including, but not limited to, your mobile devices unique device ID, the IP address of your mobile device.

We may disclose user provided and Automatically Collected Information:

* As required by law, such as to comply with a subpoena, or similar legal process;

* When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;

* With our trusted service providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.

You can stop all collection of information by the Application easily by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.

Misuse by Non Targeted Users

All mobile apps are meant for use by the targeted audience only. Misuse by non-targeted users should be prevented by owner of the mobile.

Security

We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

Changes

This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy here. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.

Your Consent

By using the Application, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us.

Contact us

If you have any questions regarding this privacy policy, or have questions about our practices, please contact us via email at jeevanpramaan@gov.in